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will not turn on
krazeekatbird
Member

My device is fully charged but it will not turn on

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Re: will not turn on
vzw_customer_support
Customer Support

Oh no! I’m sure that’s irritating to have your device not power on, krazeekatbird. Does anything happen if you press and hold your power button for about 20 seconds? Was the last charge using the original home charger for at least 90 minutes? If you try the same power key while plugged in, is your experience any different?


JenniferH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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