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Accidentally deleted text messages
benjaminsara
Member

I accidentally deleted some text messages. Is there any way to get them back without purchasing software? I have an iPhone X. I have not been using Verizon Cloud because I had not heard of it until I looked for a way to retrieve my messages. My iPhone backup is too old to have some of the messages. I really need these back so any assistance is greatly appreciated.

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Re: Accidentally deleted text messages
bearone21
Leader

unless you're using a 3rd party message system that holds deleted messages before really deleting, you're out of luck.

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Re: Accidentally deleted text messages
vzw_customer_support
Customer Support

Good afternoon, benjaminsara. It's important to keep text messages, so I understand your concern when they were deleted. I'm here to help. In order to retrieve deleted text messages, they would first need to be backed up with Verizon Cloud. Refer to http://spr.ly/6604E5598 to learn how to back up new text messages going forward. I hope this is beneficial.

 

TracyB_VZW

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