Annoying triangle with exclamation icon
txhawg
Enthusiast - Level 1

This is becoming a really annoying problem for me.  Using message+ for messaging, I suddenly see a triangle with exclamation icon next to one of my threads.  I search for the failed message and it is always a message I sent weeks, months, or even over a year ago.  Always with an image.  This happens frequently with my wife, and when we check back, she actually received that message weeks or months ago.  It doesn't show as failed until long after it was sent or received.  

How do I fix this?

 

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vzw_customer_support
Customer Service Rep

 I'm sorry you are having problems with Messaging + txhawg. Let's review this. Does this happen after an update? Does it come back if you delete all old messages?  JoeL_VZW

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txhawg
Enthusiast - Level 1

It seems to happen randomly.  Most often after I restart the phone.  If I take the time and search back through the messages and happen to find the offending message and delete it, it will go away.  BUT it comes back and marks a different message as failed. 

Keep in mind,  these messages actually were delivered and read by the recpient.

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vzw_customer_support
Customer Service Rep

Have you completed a manual update for your application?

ChristopherS_VZW

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