Re: Any way to block spam text using spoofed phone numbers?
SuzyQ
Community Leader
Community Leader

DukeHazzard wrote:

Re: sprmankalel - read the original post. My issue is that I send them to 7266 4-5 days a week and they don't stop.

The number is 7726 (it spells SPAM) - and you should get a text back confirming that Verizon received your SPAM report.

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Re: Any way to block spam text using spoofed phone numbers?
rcschnoor
Legend

LENNYEDGE wrote:

Remove a Block - Call & Message Blocking - My Verizon | Verizon Wireless

Of course, blocking a number on your phone does not come with an expiration date other than if you manually remove the block. Adding a block on your MyVerizon website is a completely different topic and not likely to be the problem being faced by the OP as THOSE blocks would not be re-directed to voicemail, but blocked altogether.

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Re: Any way to block spam text using spoofed phone numbers?
LENNYEDGE
Specialist - Level 2

IM SORRY, you are addressing wrong person, i dont need to block. thanks for opinion. you might try replying to person who needs it.

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Re: Any way to block spam text using spoofed phone numbers?
rcschnoor
Legend

LENNYEDGE wrote:

IM SORRY, you are addressing wrong person, i dont need to block. thanks for opinion. you might try replying to person who needs it.

No, my response was meant for you. You posted a link on how to block/unblock a number from the Verizon website. I was simply pointing out this is not the likely solution to the OP's problem as they have stated their call was being re-directed to voicemail, something which would not happen if a number were blocked via the method you linked. Whether or not you ignore the post is up to you.Smiley Happy

Re: Any way to block spam text using spoofed phone numbers?
LENNYEDGE
Specialist - Level 2

i need no blocking.

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Re: Any way to block spam text using spoofed phone numbers?
rcschnoor
Legend

Thanks for stating that fact, however since you never said you needed blocking I don't think anyone assumed you did.Smiley Happy

Re: Any way to block spam text using spoofed phone numbers?
DukeHazzard
Enthusiast - Level 3

Update 8/19: still getting these same messages, always a slightly different message but always about Coach bags.  I have sent probably a hundred to Verizon security (7266) with no improvement.  I even tried for a while responding with a message letting the owner of that number know it was being used in a scam.  I didn't expect any result from this, just needed an outlet for frustration. 

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Re: Any way to block spam text using spoofed phone numbers?
DukeHazzard
Enthusiast - Level 3

Update 8/29: Still getting the same Coach bag spam.  It's apparent that I will have to live with these until my Verizon contract runs out.  I'm not even sending them to 7266 anymore because they are deleted and I have no evidence.  Instead I started reporting them to the FTC at ftccomplaintassistant.com.   Maybe a new complaint every day from the same person will cause someone in the federal government will at least take an interest. 

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Re: Any way to block spam text using spoofed phone numbers?
sprmankalel
Champion - Level 3

What about replying STOP to the messages?

It is not Verizon sending them you so, if you switch, you may have the same issue with another carrier.

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Re: Any way to block spam text using spoofed phone numbers?
DukeHazzard
Enthusiast - Level 3

Re: sprmankalel: Do you honestly believe I would go to this much trouble, including regular reports to a government agency, if I hadn't already tried "stop"?  I've even tried stop with all manner of colorful language following it.

As for the same issue with another carrier, let me explain more fully.  In order end this frustration it appears I will have to change my phone number of 15 years and in so doing certainly lose contact with some family, friends and colleagues.  If I am forced to that drastic action to alleviate this maddening frustration I will certainly not choose a new number with the same carrier that allowed this to continue unchecked.

If my company were about to lose a 15 year customer because of some Chinese spammer we would find some way to take action but my complaints have only drawn mild interest from Verizon staff looking to mollify me with canned answers I could have found in FAQ.

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