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Are my text messages back up to the cloud during backup? Why can't I see them on the cloud?
jeep87
Member

I thought when you backed up the phone it backed up text messages too.  Is this not the case?

And I need to see the actual text message content not just the date and time.

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Re: Are my text messages back up to the cloud during backup? Why can't I see them on the cloud?
vzw_customer_support
Customer Support

The answer is yes jeep87, your messages backup to the Verizon Cloud. However, the backup file is not a file that can be read online. This file is only to sync and be read on your phone. The good news is that you can read your messages online and even reply to them if you use the Verizon Messages application. Learn everything about it at this link: http://spr.ly/6580Bliw6


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Are my text messages back up to the cloud during backup? Why can't I see them on the cloud?
vzw_customer_support
Customer Support

The answer is yes jeep87, your messages backup to the Verizon Cloud. However, the backup file is not a file that can be read online. This file is only to sync and be read on your phone. The good news is that you can read your messages online and even reply to them if you use the Verizon Messages application. Learn everything about it at this link: http://spr.ly/6580Bliw6


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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