Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Auto Reply Verizon Messages Missing (Android App v7.3.6)
duke_boone
Member

It seems the auto reply function is not available in the menu for the Android app (v7.3.6).  I can still access auto reply in the browser interface, but no longer able to turn on auto-reply in the app itself.  Is it truly missing or can I just not find it?

0 Likes
1 Solution

Correct Answers
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
duke_boone
Member

Thank you for your replies.

I am using a Google Pixel 5 with Android v11. 

Prior to posting I confirmed there were no available updates in the play store. 

At the time I posted the "Auto-Reply" was *not* listed as shown in the image posted by jav6.  This is the location I expected to find it as that is precisely where I have always previously found it.

I have since uninstalled the app and re-installed.  Upon re-installation the function was visible in the menu as expected.  Not sure what happened to make it disappear. 

Thank you again for your help.

View solution in original post

0 Likes
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
acraftylady2
Sr. Member

If you mean message plus took a look and mine is here just like it says.  

https://www.verizon.com/support/knowledge-base-209289/

0 Likes
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
vzw_customer_support
Customer Support

Duke_boone, we'll help with the Verizon Messages auto reply function. Have you checked to make sure Message+ is up to date via the Google Play Store?

 

 

AlanS_VZW

0 Likes
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
jav6
Leader

@duke_boone wrote:

It seems the auto reply function is not available in the menu for the Android app (v7.3.6).  I can still access auto reply in the browser interface, but no longer able to turn on auto-reply in the app itself.  Is it truly missing or can I just not find it?


What make/model phone/device do you have?  On my Android moto z4, Message+ v7.3.6 has the Auto-reply option:

Auto-Reply.png

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
duke_boone
Member

Thank you for your replies.

I am using a Google Pixel 5 with Android v11. 

Prior to posting I confirmed there were no available updates in the play store. 

At the time I posted the "Auto-Reply" was *not* listed as shown in the image posted by jav6.  This is the location I expected to find it as that is precisely where I have always previously found it.

I have since uninstalled the app and re-installed.  Upon re-installation the function was visible in the menu as expected.  Not sure what happened to make it disappear. 

Thank you again for your help.

0 Likes
Re: Auto Reply Verizon Messages Missing (Android App v7.3.6)
vzw_customer_support
Customer Support

duke_boone, hey there, I hope your day is going well.  I have sent you a Private Note to get this resolved.  Can you please respond to my Private Note and we can look deeper into this concern with Auto-Reply?

0 Likes