Autosave photos and videos in Message+

brianbuvens
Newbie

I've swapped to using Message+ on my phone and have been having an alright time using it. One frustrating quirk is that when I receive photos in Message+. I am used to them automatically downloading to my phone. Unfortunately, my message+ app doesn't automatically download them they are only stored in the particular message thread unless I long press the photo and select to download to VZ Media. Is there a way to set this to automatically download all received photos?

1 Solution
vzw_customer_support
Customer Service Rep

Great question brianbuvens. Please go to Settings by tapping on the three lines on the top left hand corner , then tap on Settings. In the settings, tap on Conversations and scroll down and make sure Auto-retrieve is on. Then go back to Settings and tap on application. Scroll down and you will see Media Auto-Download in blue and some options under that. Tap on "When using mobile data" to select an option and do the same on "when connected to Wi-Fi". I have it set to all media on both so that it will download automatically. ~Peter

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1 Reply
vzw_customer_support
Customer Service Rep

Great question brianbuvens. Please go to Settings by tapping on the three lines on the top left hand corner , then tap on Settings. In the settings, tap on Conversations and scroll down and make sure Auto-retrieve is on. Then go back to Settings and tap on application. Scroll down and you will see Media Auto-Download in blue and some options under that. Tap on "When using mobile data" to select an option and do the same on "when connected to Wi-Fi". I have it set to all media on both so that it will download automatically. ~Peter