Back up of Verizion Messenger+ messages as it is being demised on November 7.

Stan08
Enthusiast - Level 1

Verizion Messenger+ is being demised on November 7.   

I need to back up my entire history of years of messages with their embeedded content of photos and videos.   On November 7,  I will lose all of my VERY important message content from Messenger+

Google Messenger does not inherit or carry forward my history of Messenger + messages.   

There is no link in the Verizon Cloud app to Messages to locate whatever messages have been uploaded. 

How do I Archive  a few years worth of messages with their embeded content of videos and photos and retrieve all the content after November 7 ?

2 hours with live Tech Support hase been useless

Please provide detailed instructions on how to archive the entire histoy of messages with their embedded content ASAP.

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1 Reply
SynthpopAddict
Champion - Level 1

According to the website, you can still view your old messages in Messages+, it's just that you can't send/receive anything with Messages+ any more after the shutdown.  Have you tried the SMS backup and restore app available at app stores to back up your texts?

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I'm not a Verizon employee, just another customer trying to help.
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