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Blank text message to myself
hirenpurohit
Member

Lately, I have been getting a blank text message from my cell# to myself, and that too like 15-20 a day. I called support and they reset my network but nothing happens.

After 24hrs I called the 2nd level tech support and they said there is no solution for it and even he is having the same issue for more than a year now.

This is so annoying!

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Re: Blank text message to myself
vzw_customer_support
Customer Support

Oh no, that's annoying! Have been able to use another text messaging app to see if the problem carries over yet?

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Re: Blank text message to myself
hirenpurohit
Member

Not sure how it was fixed but after I downloaded and installed the Verizon Messages app on my desktop. These blank text messages have stopped. 

I will monitor this for 1-2 weeks.

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Re: Blank text message to myself
vzw_customer_support
Customer Support

That's great to hear it's working after reinstalling it, hirenpurohit. Please continue to keep us updated with the issue, especially in case someone else is having the same issue. We want to ensure this is fully resolved once and for all. 

ZakC_VZW

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