Blocking Spam Texts
tkbj0729
Enthusiast - Level 1

I've recently received multiple repeat text messages from the same number.  The message is nonsensical and an irritant, fortunately to this point the message is not offensive.  Is there someway to block texts or calls from a number that is just wasting my time and resources?

Labels (1)
Tags (2)
1 Solution

Correct answers
Re: Blcoking Spam Texts
ChristinaB_VZW
Verizon Employee

HI Tkbj0729,

 

We offer a Call and Message Blocking feature that allows you to block, for free, up to five numbers per line on your account. This can be done online. Below I have provided these steps. 

 

  1. Sign in to My Verizon.

  2. From the My Services tab, select Spam Controls.

  3. Select appropriate MDN fromBlock Details for drop-down (if applicable).

  4. Enter in telephone number.

  5. Check off "Apply these settings to all eligible lines" box (if applicable).

  6. ClickApply button.


    We also offer Usage Controls, if you need to block more than 5 numbers per line. This feature is $4.99 per line. I have also listed the steps on how to add Usage Controls online. 

  1. Sign In to My Verizon.

  2. From the My Services tab, select Parental Controls.

  3. Click theProfiles tab.

  4. Click +Add to Usage Controls button for the desired line.

  5. Select the check box of the lines you will add the usage controls to.

  6. Click Continue.

  7. Validate the selections.

  8. Select the check box: I have read and accept the above terms and conditions.

  9. Click Continue.

  10. Review the Usage Control selection on the plan.

  11. Click Submit. A message displays that changes will be reflected in 24 hours.

  12. Click Close.

     

    I hope this information is helpful. Have a great day!

View solution in original post

0 Likes
Re: Blocking Spam Texts
DionM_VZW
Verizon Employee

Hi!

 

Yes, VZW offers several options for blocking unwanted text messages from being delivered to your phone. When the messages arrive, do they show who sent them (such as a phone number, email address/web site/, a short 5 to 6 digit number)?

Re: Blocking Spam Texts
joegibbs
Enthusiast - Level 3

I am also interesting in learning how to block spam messages.  Usually the sender is a 5 digit number.

 

Since you say that Verizon offers several options for blocking, perhaps you can share the links or specific how to instuructions.

 

Thanks

Joe

0 Likes
Re: Blocking Spam Texts
acraftylady
Specialist - Level 2

Log into your account and scroll down and click block calls and messages.  Can block up to 5 numbers for free.  My phone has a feature I can set so it only allows numbers through that are in my address book.  Mary

0 Likes
Re: Blcoking Spam Texts
ChristinaB_VZW
Verizon Employee

HI Tkbj0729,

 

We offer a Call and Message Blocking feature that allows you to block, for free, up to five numbers per line on your account. This can be done online. Below I have provided these steps. 

 

  1. Sign in to My Verizon.

  2. From the My Services tab, select Spam Controls.

  3. Select appropriate MDN fromBlock Details for drop-down (if applicable).

  4. Enter in telephone number.

  5. Check off "Apply these settings to all eligible lines" box (if applicable).

  6. ClickApply button.


    We also offer Usage Controls, if you need to block more than 5 numbers per line. This feature is $4.99 per line. I have also listed the steps on how to add Usage Controls online. 

  1. Sign In to My Verizon.

  2. From the My Services tab, select Parental Controls.

  3. Click theProfiles tab.

  4. Click +Add to Usage Controls button for the desired line.

  5. Select the check box of the lines you will add the usage controls to.

  6. Click Continue.

  7. Validate the selections.

  8. Select the check box: I have read and accept the above terms and conditions.

  9. Click Continue.

  10. Review the Usage Control selection on the plan.

  11. Click Submit. A message displays that changes will be reflected in 24 hours.

  12. Click Close.

     

    I hope this information is helpful. Have a great day!

0 Likes
Re: Blcoking Spam Texts
fyrfytr16
Newbie

Tried blocking feature, but the number I get spam from is longer than 10 digits( 900080001050) this is annoying and irritating because these spam messages appear at all hours of the day. Message makes no sense....

 

//BREW:01013D82:24110LN gurtie76_2

uCN8noblnTEoCeYFb1ZQQFA.

B6EJy770oA--

 

Any help would be appreciated

 

Pete

0 Likes
Re: Blcoking Spam Texts
acraftylady
Specialist - Level 2

fyrfytr16 wrote:

Tried blocking feature, but the number I get spam from is longer than 10 digits( 900080001050) this is annoying and irritating because these spam messages appear at all hours of the day. Message makes no sense....

 

//BREW:01013D82:24110LN gurtie76_2

uCN8noblnTEoCeYFb1ZQQFA.

B6EJy770oA--

 

Any help would be appreciated

 

Pete



Oh BREW.  Have seen that before some where but can't remember what it means.  Search the boards and I think you will find out what it is.  Mary

0 Likes
Re: Blcoking Spam Texts
Ann154
Community Leader
Community Leader
If you recently switched from a feature phone to a smartphone, the BREW message is remnant from a notification setting you had on the feature phone. It can be an email notification or a Backup Assistant or something else.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Blcoking Spam Texts
Not applicable

Hello!!

 

A BREW message we can stop for you. Please PM me your name and mobile number so I can get that stopped for you!

 

Thank you!

0 Likes
Re: Blcoking Spam Texts
nicatniter
Newbie

I've also been receiving unwanted texts from a 12-digit number.  No way to block since the online form requires 10-digit.

Can you help?

Thanks

0 Likes