Why would only one month of call and text logs disappear from account history? Says no logs available on both phone lines. And nothing shows in activity that explains why they disappeared
Hi AW80, this is quite strange. I'm glad you reached out. Is it the current month that is missing? Is this through both the app and online?
-Melissa
Yes, and for both lines….no, it’s the March - April logs
Hello, AW80. Thank you for this info. Just to confirm, are you logging in as the account owner or an account manager?
-Natasha
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