Calls redirecting to Verizon's Financial and texts won't send

[llumauig]

Hello, I've tried calling someone earlier today and after the first ring, it redirects me to Verizon's financial services. I've tried texting, and it won't let me send a text; it simply displays the "sending message" screen for a long time. my father's phone does the same thing (we're under the same plan). I am, however, allowed to send a text through verizonwireless online. my first guess is that this has something to do with the bill? can someone clear it up for me? thanks.

[budone · Accepted solution]

Your bill is past due and your service has been suspended. Pay the bill, the reconnection fee and you will be back up and running

[Sirbigglesnarf]

Same problem but hey I paid 150 in a promise to pay last Friday so now I’m thinking Verizon breaks promises. Shady as heck. Let me speak with a real person because of an error y’all made but noooooope going straight to an automated financial service that demands payment even though it’s paid.

[KH-OrnEsh]

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