Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Calls redirecting to Verizon's Financial and texts won't send
llumauig
Member

Hello, I've tried calling someone earlier today and after the first ring, it redirects me to Verizon's financial services. I've tried texting, and it won't let me send a text; it simply displays the "sending message" screen for a long time. my father's phone does the same thing (we're under the same plan). I am, however, allowed to send a text through verizonwireless online. my first guess is that this has something to do with the bill? can someone clear it up for me? thanks.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Calls redirecting to Verizon's Financial and texts won't send
budone
Sr. Leader
Sr. Leader

Your bill is past due and your service has been suspended. Pay the bill, the reconnection fee and you will be back up and running

View solution in original post

0 Likes
Re: Calls redirecting to Verizon's Financial and texts won't send
budone
Sr. Leader
Sr. Leader

Your bill is past due and your service has been suspended. Pay the bill, the reconnection fee and you will be back up and running

0 Likes
Re: Calls redirecting to Verizon's Financial and texts won't send
Sirbigglesnarf

Same problem but hey I paid 150 in a promise to pay last Friday so now I’m thinking Verizon breaks promises. Shady as heck. Let me speak with a real person because of an error y’all made but noooooope going straight to an automated financial service that demands payment even though it’s paid.

Re: Calls redirecting to Verizon's Financial and texts won't send
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes