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Can I retrieve lost text messages online?
horse09
Newbie
‎05-02-2016 10:25 AM

I just returned from a deployment but lost my phone. how do I retrieve my messages online

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Re: I just returned from a deployment but lost my phone. how do I retrieve my messages online
Weth
Legend
‎05-02-2016 10:30 AM

Did you sign up for Message + app before you left? If you just used stock messages and didn't do the Message + app, then the messages are gone. Verizon does not store them.

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Re: I just returned from a deployment but lost my phone. how do I retrieve my messages online
Weth
Legend
‎05-02-2016 10:30 AM

Did you sign up for Message + app before you left? If you just used stock messages and didn't do the Message + app, then the messages are gone. Verizon does not store them.

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Re: I just returned from a deployment but lost my phone. how do I retrieve my messages online
vzw_customer_support
Customer Service Rep
‎05-04-2016 10:34 AM

@horse09 Thank you for your service to our country. Let's get you some answers. What type of device did you have? What message app did you use?
AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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