Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Can I turn off messaging for a phone?
monicawiant
Newbie

My family share plan includes a phone for my elderly mother, who lives in a different state. She uses her phone occasionally to place calls, but does not text. Nonetheless, she receives a handful of spam and marketing texts every month. Is there any way I can block these so that I don't have to pay for them?

My mom is completely tech-phobic, so I'm looking for a solution that I can implement on my end.

Thanks in advance for any suggestions you can provide!

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Can I turn off messaging for a phone?
tikibar1
MVP MVP
MVP

Yes, if logged in as the Account Owner in your MyVerizon account, you can put a text block on her line yourself, or you can call Customer Service and have them do it.

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

View solution in original post

Re: Can I turn off messaging for a phone?
tikibar1
MVP MVP
MVP

Yes, if logged in as the Account Owner in your MyVerizon account, you can put a text block on her line yourself, or you can call Customer Service and have them do it.

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

Re: Can I turn off messaging for a phone?
SydneyK
Master

Yes, you can do this. Sign in to your account through My Verizon. Select your mom's line and look in a section named Add or Change Features.