My family share plan includes a phone for my elderly mother, who lives in a different state. She uses her phone occasionally to place calls, but does not text. Nonetheless, she receives a handful of spam and marketing texts every month. Is there any way I can block these so that I don't have to pay for them?
My mom is completely tech-phobic, so I'm looking for a solution that I can implement on my end.
Thanks in advance for any suggestions you can provide!
Solved! Go to Correct Answer
Yes, if logged in as the Account Owner in your MyVerizon account, you can put a text block on her line yourself, or you can call Customer Service and have them do it.
Customer Service:
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
Yes, if logged in as the Account Owner in your MyVerizon account, you can put a text block on her line yourself, or you can call Customer Service and have them do it.
Customer Service:
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
Yes, you can do this. Sign in to your account through My Verizon. Select your mom's line and look in a section named Add or Change Features.
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