I am having probems sending and receiving text messages from one person only. This person has a Verizon plan as well. I have a Palm Pre. Any way that I try to send him a text, it does not work. If I bring up his contact and touch SMS, the text messaging app will not run just as it will run when I touch SMS on any other contact. If I open the texting app and hit new message and type in his name and try to send a message, the message just erases when I hit the send button; however, the message posts into the threaded texting on any other contact. If I delete his contact and just try to send the text using his number, it does the same thing.
He has tried to send me numerous texts and his actually go into his sent folder, but I never receive them on my phone.
What can I do to fix this problem?
Is your number blocked on his account? It would be blocked from his end, somehow - parental controls maybe? Can you call each other?
Yes, we can call each other, but I'll check out about the blocking thing. Thanks! However, I am still going to look for an answer.
I am having this same issue. It is my husband's best friend and NO my number isn't blocked. I have confirmed it many times. I can't make calls to it or send/receive txt's from it. We were traveling once and we were the contact people and due to this issue we had a lot of problems. We are traveling again this wkd and again I am suppose to contact my husband's friend when I arrive (my husband is going to be in a meeting) but if I can't contact his friend how am I to know where to go??
This isn't safe and someone needs to fix it. On many messaging boards this is causing an issue for employees, bosses, families, and saftey. What if this was the issue with parent and their babysitter?? All that I have seen that will fix this issue is to totally strip your phone and start from scratch and yes that means to hand enter all of your contacts and everything all over agian. I don't know about you but I don't want to do this but I would like an answer as to why I can't text or call this one person.
This is a wide spread enough issue that IT NEEDS FIXED!!! Sooner than later. I know I have been having this issue for about 6 months as that is when we first tried but I know others have been having this issue for over a year.
lezle79 wrote:I am having this same issue. It is my husband's best friend and NO my number isn't blocked. I have confirmed it many times. I can't make calls to it or send/receive txt's from it. We were traveling once and we were the contact people and due to this issue we had a lot of problems. We are traveling again this wkd and again I am suppose to contact my husband's friend when I arrive (my husband is going to be in a meeting) but if I can't contact his friend how am I to know where to go??
This isn't safe and someone needs to fix it. On many messaging boards this is causing an issue for employees, bosses, families, and saftey. What if this was the issue with parent and their babysitter?? All that I have seen that will fix this issue is to totally strip your phone and start from scratch and yes that means to hand enter all of your contacts and everything all over agian. I don't know about you but I don't want to do this but I would like an answer as to why I can't text or call this one person.
This is a wide spread enough issue that IT NEEDS FIXED!!! Sooner than later. I know I have been having this issue for about 6 months as that is when we first tried but I know others have been having this issue for over a year.
I am sure this can be very frustrating! I would be glad to assist you!
If you are still experiencing this issue, please reply to my direct message with the requested information so I can further investigate.
I am having the same problem. I have a relative. We both have Iphone 4 with current operating systems. We were able to text just fine for almost 6 months. About 6 weeks ago, her text will no longer come to me and my text will not go to her. There are no error messages, just no deliverd message. This weekend I tried again. My text went to her e-mail. She replies and it comes back as a text but e-mail format. I have other family members who can text her without problems. She has 4 phones on her plan. None of the 4 phones can text me or receive my text.
maybe their phone has a block on it or is out of texts depending on their plan
I'm having the same problem. it's become a huge issue. they aren't blocked on my phone nor am i blocked on hers.
I'm also having the same issue - I've tried resetting my iPhone through iTunes, called *228 and picked option 1 to reset my phone, had my text messaging reset, and deleted and re-entered the contact. Nothing has worked so far, and calling Verizon hasn't helped. It's my significant other, the one person I text multiple times a day, so it's incredibly frustrating. Does anyone have other suggestions?
Ryan, I can certainly understand how that would be frustrating! Are you still having this issue? Do you get any specific error messages when you send that person a text message? Try deleting the contact again, deleting any previous threads and then sending a message without the number in your contacts. Use the full 10 digit number. If the message is still not working, we may need to submit a trouble ticket to our network team to see what is blocking this specific number. Please send me a direct message with your name and number, and the mobile number you are trying to text.
MarquiaF_VZW
Follow us on Twitter@VZWSupport
It seems to be fixed - thanks for checking!!
On Mon, Jan 9, 2012 at 3:22 PM, MarquiaF_VZW
Great! I'm glad it's working! ^MSF
Hi,
I am having this same exact issue. It happened the other day and then resolved itself, but now it has happened again.
Hi Summer182. What phone do you have? Did you try the steps I gave previously?
MarquiaF_VZW
Follow us on Twitter @VZWSupport
Hi, I have an iPhone 4 with updated software. I have tried everything. I brought it to verizon and apple and neither have heard of this happening
Thank you so much
Sent from my iPhone
What happens when you send that person a text message? Do you get an error or they just don't receive the message? You tried deleting them from your contacts and sending with the full 10 digit number?
MarquiaF_VZW
Follow us on Twitter @VZWSupport
Yes I tried that. When I text them I get a "Message Send Error" and an exclamation point comes up on my iMessage app.
Sent from my iPhone
Thank you. Can you please send me a direct message with your name, mobile number and the mobile numbers you are having the issue with.
MarquiaF_VZW
Follow us on Twitter @VZWSupport
I'm also having this issue. Can you please help me fix it?
Hello Paige, I can certainly assist you with your text messaging. Do you have an iPhone also? What happened when you tried the previous troubleshooting steps above? Did you remove that user and try sending another SMS? Are you receiving an error message?
MarquiaF_VZW
Follow us on Twitter @VZWSupport
I have a Palm Pre. I've tried everything that was suggested and I don't get an error message.
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