Can't get rid of draft notification

[vzw_customer_support]

Faye33, thank you for reaching out to us. Making sure you are able to remove this notification is important. Can you please let us know which text message application you are using (preloaded, VZW Messages, 3rd party)? Also, does your device have the latest Software Update?  -Sylvia

[GABBRIELA]

I wasn't able to figure it out so I got a new phone I have the galaxy s20 and no more draft massages. The old phone was updated correctly and had the Verizon messaging system in use.  

[vzw_customer_support]

That's great news to hear and congrats to you on getting your new Samsung Galaxy S20 Smartphone. I know you're going to enjoy its many features.  We're also very glad to hear that you're no longer experiencing issues with draft messages. That can be very annoying.

We've also noted your reference about your old phone being updated correctly and had the Verizon Message + system in place. 

Are you still using your old phone? -Robert C.

[episkin]

I am having the same problem (for a week or two now) on my Samsung Galaxy S9. Fully updated and I'm using the phone's messaging app.

[vzw_customer_support]

episkin, a few weeks is a long time to experience this problem. We are here to assist. We recommend starting by clearing the cache for the app as shown on the following web page https://www.verizon.com/support/knowledge-base-216633/. Please let us know how that goes. 

-David

[episkin]

I cleared the cache of the Messages app and restarted my phone. The "Draft" is still there.

[KH-cathy29811]

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