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When I first switch to Verizon and set up my Android phone and iPad I was able to receive calls on the iPad. Here it is 2022, text incoming and outgoing work. Phone calls outgoing work. But I have not been able to receive an incoming phone call since sometime in 2019 shortly after I signed up.
I have a 2021 version of the iPad Pro with cellular. I have signed up for Messages plus and enabled E911 with my phone number and home address. Still does not work for incoming calls.
The last thing I wanna do is call tech-support but that may be my only option
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Hello, mama23dogs!
Thank you for reaching out. We would like to take a closer look at your account. Please feel free to send us a Private Note here, or reach us on Facebook or Twitter if you still need assistance.
*Celeste
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I checked messages on the forum, nothing?
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@mama23dogs wrote:I checked messages on the forum, nothing?
Didn't the agent, Celeste, ask you to send them, @vzw_customer_support a Private Note?
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Thanks I haven’t had a problem that required I contact Verizon support. Under the old forum format you could not contact them they had to send you a message first.
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Lol…I get messages when I’m not the one asking for help. When I am, nothing.
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We can gladly assist with these calling concerns on your iPad, we will be creating a Private Note and can work with you directly from there.
*Michael
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Thank you! I have replied and hopefully a solution can be found. Thank you
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Please know we are here to help you with any concerns you may have. please send us a Private Message, so we can assist.
*Lisa
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Both Michael and Rhonda have left messages already. I appreciate the attention, do you share my replies?