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Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

When I first switch to Verizon and set up my Android phone and iPad I was able to receive calls on the iPad. Here it is 2022, text incoming and outgoing work. Phone calls outgoing work. But I have not been able to receive an incoming phone call since sometime in 2019 shortly after I signed up.  
I have a 2021 version of the iPad Pro with cellular. I have signed up for Messages plus and enabled E911 with my phone number and home address.  Still does not work for incoming calls.   
The last thing I wanna do is call tech-support but that may be my only option

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
vzw_customer_support
Customer Support

 

Hello, mama23dogs!
Thank you for reaching out. We would like to take a closer look at your account. Please feel free to send us a Private Note here, or reach us on Facebook or Twitter if you still need assistance. 
*Celeste

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

I checked messages on the forum, nothing?

 

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
jav6
Leader

@mama23dogs wrote:

I checked messages on the forum, nothing?

 


Didn't the agent, Celeste, ask you to send them, @vzw_customer_support  a Private Note?

...Just another VZW customer...trying to offer some assistance...
Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

Thanks I haven’t had a problem that required I contact Verizon support. Under the old forum format you could not contact them they had to send you a message first.
 

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

Lol…I get messages when I’m not the one asking for help.  When I am, nothing.  

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
vzw_customer_support
Customer Support

We can gladly assist with these calling concerns on your iPad, we will be creating a Private Note and can work with you directly from there. 

*Michael

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

Thank you!  I have replied and hopefully a solution can be found.  Thank you

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
vzw_customer_support
Customer Support

Please know we are here to help you with any concerns you may have. please send us a Private Message, so we can assist.

*Lisa

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Re: Can’t receive calls on my IPad with Messages+ unless I’ve just used it
mama23dogs
Sr. Leader

Both Michael and Rhonda have left messages already.  I appreciate the attention, do you share my replies?

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