Can’t send gifs with s8

[ALAMUR2]

i had  an s8 that was sending double text so Verizon sent me a replacement.  Now I can’t send gifs with message plus.  i get a message saying “can’t enter this content here.  Send as an attachment.”  I was able to send gifs with my old s8. 

[vzw_customer_support]

We know how important it is to make sure that your device is functioning properly at all times. What troubleshooting steps have you tried since you started having this issue?

FranciscoP_VZW

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