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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot Text High Quality Pictures
GarrettCornerstone

It seems like verizon compresses any picture or video that gets texted. Any time I receive or send out a picture via text it always comes out the other side super low quality. The only way I can send people pictures is through an app and that requires both me and the other person have the same app. Any thoughts?

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Re: Cannot Text High Quality Pictures
9wood
Sr. Member

Not noticed that myself may want to check the camera settings and depending on phone could have settings in mms for it just my 2 cents

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Re: Cannot Text High Quality Pictures
GarrettCornerstone

I forgot to add I'm using a pixel 5 however this is the same issue I had with the 2.

 

From what I understand verizon intentionally compresses anything sent over data. Iphone users never see this problem because everything they send is over imessage which uses interrent days.

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Re: Cannot Text High Quality Pictures
vzw_customer_support
Customer Support

We would be more than happy to assist you with sending high definition picture. We will be sending you a Private Message, so we can further assist you. MoniqueH_VZW

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