Cannot Text High Quality Pictures
GarrettCornerstone
Enthusiast - Level 1

It seems like verizon compresses any picture or video that gets texted. Any time I receive or send out a picture via text it always comes out the other side super low quality. The only way I can send people pictures is through an app and that requires both me and the other person have the same app. Any thoughts?

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Re: Cannot Text High Quality Pictures
9wood
Specialist - Level 2

Not noticed that myself may want to check the camera settings and depending on phone could have settings in mms for it just my 2 cents

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Re: Cannot Text High Quality Pictures
GarrettCornerstone
Enthusiast - Level 1

I forgot to add I'm using a pixel 5 however this is the same issue I had with the 2.

 

From what I understand verizon intentionally compresses anything sent over data. Iphone users never see this problem because everything they send is over imessage which uses interrent days.

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Re: Cannot Text High Quality Pictures
vzw_customer_support
Customer Service Rep

We would be more than happy to assist you with sending high definition picture. We will be sending you a Private Message, so we can further assist you. MoniqueH_VZW

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