Cannot Text High Quality Pictures
mes3605
Enthusiast - Level 1

Can you post the solution so the rest of us can benefit?

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Ann154
Community Leader
Community Leader

@mes3605 wrote:

Can you post the solution so the rest of us can benefit?


The size and resolution is kept small to allow it to be compatible with all the devices using the network. That way no matter who you send the picture to they will be able to receive it.

If you really need to send a high resolution photo, you should send via email or a file share cloud site. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

We can definitely post a solution for you but we want to ensure that we resolve each issue specifically and individually as well to be as efficient as possible.  This is primarily because some resolutions will not work for all customers for the same or similar issues.  Can you tell us more about your specific issue so that we can fully assist you here?  -Sean

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