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Cannot download pictures in Message+. Started 2 weeks ago.

When I received pictures via Message+ app, it takes hours or days for them to download and open. App was working fine until 2 weeks ago. I have tried every suggestion online and through Verizon's blog - no go! What is the fix for this issue?

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Re: Cannot download pictures in Message+. Started 2 weeks ago.
Verizon Employee


That's too long to have this problem with your pictures to download on your Message+ app. It's important you're able to receive all of your photos and I'll be happy to get this fixed. Allow me to gather some more information, so I can better assist you. What make and model phone do you have? Can you tell me if you're having any issues with receiving/sending regular messages via your Message+ application?


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