Cannot get Verizon messenger to open

JC9395 · ‎01-13-2018

I have been trying to get Verizon messenger to open for quite awhile. It tries, displays this error message and then closes again. How can I get it to open and access my existing messages? Thanks

jav6 · ‎01-13-2018

What 'messenger' app is that? Have you tried uninstalling/re-installing it? What make/model device do you have?

...Just another VZW customer...trying to offer some assistance...

Ann154 · ‎01-13-2018

That's an iPhone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support · ‎01-15-2018

JC9395,

No one enjoys seeing error messages. I will be happy to help fix this for you and get you messaging again. Is this the only app giving you this error? Have you tried to perform a power cycle? Is there an update available for the app?

JuanD_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Robwky · ‎01-21-2018

I have the same issue on my new z10 tablet. verizon messenger app freezes. Tried to reboot and deleted all other messengers and it is still unable to open.

Verizon Messages