I have my PayPal account configured with the SMS text security code feature for logons. I just switched from AT&T to Verizon and I can no longer receive the SMS codes on my new iPhone 4S. I can send/receive SMS messages to others. I tried de-activating the feature within PayPal and tried re-enabling it....but I still cannot receive the SMS message required to initiate the service.
What is up?
Can you receive texts from other carriers?If not then your routing at the intercarriers isn't pointing to VZW and that would explain why you aren't getting messages from PayPal too. Can you receive from Google (short code 466453)?
Thank you to the community members for the information provided.
This is not a known issue with the iPhone 4S. It is possible that you have a Premium Text Message block on your account which may prevent the PayPal messages from coming through. If this issue has not been addressed already, send me a PM with your name and mobile number. I will contact you and review the account settings.