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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot receive txts on iPhone 4S (from paypal)
phong
Member

I have my PayPal account configured with the SMS text security code feature for logons.  I just switched from AT&T to Verizon and I can no longer receive the SMS codes on my new iPhone 4S.  I can send/receive SMS messages to others.  I tried de-activating the feature within PayPal and tried re-enabling it....but I still cannot receive the SMS message required to initiate the service.

 

What is up?

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Re: Cannot receive txts on iPhone 4S (from paypal)
RomeoYankee
Member

Can you receive texts from other carriers?If not then your routing at the intercarriers isn't pointing to VZW and that would explain why you aren't getting messages from PayPal too. Can you receive from Google (short code 466453)?

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Re: Cannot receive txts on iPhone 4S (from paypal)
phong
Member
I can receive from AT&T....but not from automated sources. Google calendar alerts aren't coming thru, etc. How does one correct an intercarrier routing issue?

This is very annoying.
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Re: Cannot receive txts on iPhone 4S (from paypal)
LenaA_VZW
Verizon Employee

Thank you to the community members for the information provided. 

 

This is not a known issue with the iPhone 4S. It is possible that you have a Premium Text Message block on your account which may prevent the PayPal messages from coming through. If this issue has not been addressed already, send me a PM with your name and mobile number. I will contact you and review the account settings. 

 

Thank you, 

 

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Re: Cannot receive txts on iPhone 4S (from paypal)
jnguyen
Member

I am having the same problem. Did this ever get resolved?

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