Cannot send/receive MMS since upgrading plan
jmargel
Newbie

Upgraded my plan last Thursday from 2gb to unlimited.  I have a samung s20+ 5g.  When trying to send pictures through message+ it fails.  i cannot receive pictures either.  The other two lines using iPhones are working fine.  Went through the troublshooting tips without any luck.  Any advice?

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Re: Cannot send/receive MMS since upgrading plan
vzw_customer_support
Customer Service Rep

I am so sorry to hear of any issues with sending messages. Let's get this figured out.Have you tried switching the Messaging App? Are you getting an error when trying to send the message? Instructions can be found here for switching your default messaging app.  

 

-AL 

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