Cant get Messages+ to let me log into my number on a different device

Hbkseanmichael

So from everything I had read online, I should be able to use Verizon Messages app on my devices. I have it on my main phone which is a Z fold 4. I have an unlocked Pixel 6a I got from Target. I connect to wifi and when I put my number into the app to "activate" my account for the app on that phone, it doesn't log me in. I don't have a sim card on the device because I am just going to be using it on Wi-Fi.... so why wont it let me use the messages app on the Pixel???

0 Likes
3 Replies
vzw_customer_support
Customer Service Rep

We're sorry for the issues you're having with your Verizon Messages on your Pixel device. You mentioned the device does not have a SIM card because you will be using it on Wi-Fi. Is the Pixel currently connected or an active Verizon number? 

~Ivone

0 Likes
Hbkseanmichael

No I purchased the Pixel from target it is carrier unlocked. I only want to use it on wifi though. I dont want to add another line for a phone I will only be using for media and android auto. I just want to be able to receive and send texts and calls

0 Likes
vzw_customer_support
Customer Service Rep

Hbkseanmichael,

 

We want to do all we can to set you up for success and take advantage of Verizon Messages across devices. We are sending a Private Note to assist you further.

-Colin

0 Likes