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Contact name not displayed on Notification on iPhone7

So I just switched over from my android device to an iPhone 7 (I do this frequently for work for testing). I installed the Verizon Mesaging + app so that I can restore my back up texts. I have my contacts synced to the device from my gmail account. However when I get a text, the notification banner only displays the number. Anyone know why this is? I prefer to use this app so that my texts are saved for when I switch back to my android.

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