Customer Service Complaint
TRollins
Enthusiast - Level 1

I just need an email address to forward a serious customer service complaint to management.  Thank you.

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Re: Customer Service Complaint
RangerRaider
Enthusiast - Level 1

Verizon lied to me.  I purchased a MiFi 5510 device with a 5 GB plan -- $50 a month at Buckley Air Force Base, Colorado this summer and was told I would get a 15 percent military discount.  I went to a nearby Verizon store showed them my military ID and they fooled around with a computer and said you now have your 15 percent military discount.

I don't have the discount.  Liars.

Re: Customer Service Complaint
dad_of_2
Specialist - Level 1
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