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Hello this isn’t a complaint it’s a major Thank You to one of your customer representatives in billing !!! His name was Josh an he needs a raise an a major promotion up the chain to supervise or head supervisor in his department he was the most professional representative I’ve ever had the pleasure talking with ! Over a length of 11 months an 31 customer representatives I didn’t ever think that I could believe the truth from any or this issue would ever get resolved an major hours on phone an store I finally got the right employee that just knew I was telling the truth an I knew I could believe his words idk how I got so lucky getting Josh but I can’t thank him enough for how kind an truthful he was a real professional from beginning to end an he actually did exactly what he said I’m so happy an relived now a 5 stars to Josh an another 5 stars for being honest an conpletibg it actually like he said I hope someone sends this to his boss it’s nice to be noticed an appreciated at work all good employees should be acknowledged!!!! Keep up the great work Josh I appreciate you !! April H. Verizon customer 😀😀👍👍
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Thank you so much for your feedback! It's extremely honoring to see that my colleague was able to provide you with the top-class assistance you deserve. I will make sure to escalate your feedback and recognize Josh! Thank you so much for being the best part of Verizon!
~Geo
