Data usage over from inbox (in background?)
JUDFUN5
Newbie

How can I be over my data plan 12 days into cycle.  I do not use phone out of house and we have wireless network.

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Re: Data usage over from inbox (in background?)
vzw_customer_support
Customer Service Rep

JUDFUN5, let's see what is going on with your data. What data plan are you on? Has this happened before? When you say "we have a wireless network", do you mean you have Wi-Fi at home?

JoelR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data usage over from inbox (in background?)
Elements
Specialist - Level 1

You'll probably want to go into your data usage settings in your phone. Most will be able to tell you what apps been using the data, which will give a good idea of how it happened and how to prevent it. What model is your phone?

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Re: Data usage over from inbox (in background?)
JUDFUN5
Newbie

I have 1 GB plan and have WIFI at home.  The app that has been using the most data was the 'inbox'.  But I use gmail.  I have uninstalled the 'inbox' app and have removed any location detection.

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Re: Data usage over from inbox (in background?)
vzw_customer_support
Customer Service Rep

JUDFUN5, let's put you in control of your data usage. How has your usage been since you removed that app? Have you tested your Wi-Fi connection by turning off your data? What model phone do you have?

JoelR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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