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Data usage over from inbox (in background?)
JUDFUN5
Member

How can I be over my data plan 12 days into cycle.  I do not use phone out of house and we have wireless network.

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Re: Data usage over from inbox (in background?)
vzw_customer_support
Customer Support

JUDFUN5, let's see what is going on with your data. What data plan are you on? Has this happened before? When you say "we have a wireless network", do you mean you have Wi-Fi at home?

JoelR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data usage over from inbox (in background?)
Elements
Sr. Member

You'll probably want to go into your data usage settings in your phone. Most will be able to tell you what apps been using the data, which will give a good idea of how it happened and how to prevent it. What model is your phone?

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Re: Data usage over from inbox (in background?)
JUDFUN5
Member

I have 1 GB plan and have WIFI at home.  The app that has been using the most data was the 'inbox'.  But I use gmail.  I have uninstalled the 'inbox' app and have removed any location detection.

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Re: Data usage over from inbox (in background?)
vzw_customer_support
Customer Support

JUDFUN5, let's put you in control of your data usage. How has your usage been since you removed that app? Have you tested your Wi-Fi connection by turning off your data? What model phone do you have?

JoelR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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