Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Delete backgrounds from Messenger+
Deb_Lauren
Member

I have a Galaxy S7 and using messenger  for texting and i have backgrounds i want to delete that i dont use and was wondering how to get rid of them even after I deleted the pictures from my files.. help??

Labels (1)
0 Likes
Re: Delete backgrounds from Messenger+
vzw_customer_support
Customer Support

Sprayberry06-

I can understand the need to delete background images you no longer use. To ensure I have the correct information, are you using the Verizon Messaging plus or the regular SMS stock app? Have you tried searching for the particular image in question from your photo album so it can be deleted from there? I look forward to hearing back with more details to best assist.

 

 

CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Delete backgrounds from Messenger+
Deb_Lauren
Member

Yes I'm using the Messenger+... I've deleted the pictures in my photo album

and it's still there. I've even went to My Files app and deleted the

picture from there.

On Wed, May 9, 2018, 10:25 PM vzw_customer_support <

0 Likes
Re: Delete backgrounds from Messenger+
vzw_customer_support
Customer Support

We have sent you a private message.

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Delete backgrounds from Messenger+
LilThink
Member

Hi, I have the same problem as the person above. Will you please help me to delete the pictures from my messages app too? I see that you sent that person a private message, or else I would have just used the information you gave them. Thank you. 

0 Likes
Re: Delete backgrounds from Messenger+
LaTerial
Member

I have the same issue. I have a Google pixel and I am using the message+ app. Can you help me as well to figure out how to delete old background pictures?

0 Likes
Re: Delete backgrounds from Messenger+
vzw_customer_support
Customer Support

We want to make sure you have the app set up just how you want it, LaTerial. Let's look into this together. When you are in the message thread, tap the 3 dots in the upper left corner, Customization. Does it give you the options to change backgrounds?

DerekR_VZW

0 Likes
Re: Delete backgrounds from Messenger+
icedragonmo3
Member

Yes, I have the option to change the background. What I don't have is the option to remove backgrounds that I've imported. How do I do that?

0 Likes