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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

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Tcope2
Newbie

Need to recover my text messages I accidentally deleted and did back up to iCloud do not want factory reset

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beverly5963
Newbie
 
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vzw_customer_support
Customer Support

Tcope2, We know the importance of understanding options for retrieving text messages. It's best to reach out to Apple iCloud support directly for further instructions on using their cloud services for message retrieval - https://support.apple.com/icloud.

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