I have three Samsung tablets with Device/Model/Android version (from the “About tablet” screen):
I’ve installed Verizon Message+ on all three but when the devices are “locked”, I only get a notification that a message has been received on the SM-T380. On the other two, I have to open the Message+ app before the message appears. Even when I open the app, it sometimes takes a few seconds for the message to appear. As far as I can tell, I have the settings exactly the same on all three devices. I also do not see a “Refresh” option anywhere in the app.
I don’t see this kind of behavior with the email app I currently use and others that I formerly used - I always get notified regardless of the state of the tablets.
Anybody know what might be going on? Thanks in advance for any help.
The oldest tablet is running on a different Android version. were you able to get the notifications on all 3 before the update? Have you gone into the PlayStore and updated your Message+ app?