$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Are you both using the same version of the app? You can check in the settings of the app for the version number. 5.6.6 is the newest version. You can go to the Google Play Store (or your app store) and check for updates.