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Does Verizon Messages only work with other Verizon customers?
DragonHazard
Newbie
‎11-20-2015 11:17 AM

Does Verizon Messages only work with other Verizon customers?

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Re: Does Verizon Messages only work with other Verizon customers?
tikibar1
Community Leader
Community Leader
‎11-20-2015 11:22 AM

You should be able to use Verizon Messages to send/receive texts regardless of carrier.  Are you having issues sending/receiving?

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Re: Does Verizon Messages only work with other Verizon customers?
JeanieM888
Newbie
‎11-25-2015 06:21 PM

I'm having the same problem, but only from iphones.  They receive my text, but i do receive the response thru the app.

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Re: Does Verizon Messages only work with other Verizon customers?
vzw_customer_support
Customer Service Rep
‎11-27-2015 06:39 PM

Let's see what we can do to fix this, JeanieM888. Both Verizon Messages, or Message +, work through the Wi-Fi network. If the iPhones are the only devices you're having this interaction issue with, the issue could simply be that their devices are sending through iMessage. Do you have trouble receiving messages from any other non-iPhone devices?


KaitlanM_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures other can benefit from our conversation. Thanks in advance for your help with this!

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