Double Text Messages

[Medicjeff]

About three weeks ago (middle of February timeframe) people started telling me that they were receiving two text messages from me -- the intended text message, followed by a second text message containing random letters and characters. This happens whether I use my phone or Messages online.

Below is what they get. Any ideas?

[vzw_customer_support]

Medicjeff, we want to make sure your text messages are working as they should.  We will help provide troubleshooting support.  What messaging app are you using on your phone?  Tell us more about how you send text messages online?

RalphT_VZW

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