Double notifications on Verizon Message+
michaelcdavis
Newbie

Samsung Galaxy S8+, Verizon Message+ 6.5.2, I'm getting double sound notifications for every text. First when it comes in, 2nd when I open it. How can I stop this?

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LMK81
Enthusiast - Level 3

I checked that setting and that was not on. Still doing the double

notification.

On Feb 2, 2018 11:00 AM, "vzw_customer_support" <forums@verizonwireless.com>

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vzw_customer_support
Customer Service Rep

LMK81

Thank you for confirming. When did this start? Prior to this happening, were there any changes to the app or software updates? 

TracyB_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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A_L_MAURER
Newbie

No changes that I know of... it started all on its own a week or two ago.

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Bsnow17
Newbie

I'm having this same issue on my LG G6, message+ version 6.5.3 and it is quite annoying. I've tried just clearing the cache and restarting, no resolution .

If I choose to clear the data and "Ok the warning" will I lose all the messages I do not have locked? If so, this seems like a <<removed>> solution to provide without the consideration to at least inform customers.

<< Content removed to comply with Verizon Wireless Terms of Service >>

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