TRAGER93, we certainly want to make sure you're able to use Message + without experiencing any issues and we'll be glad to help resolve this matter for you. Just a few quick questions so we can assist you further. Can you tell us more about the display name you're viewing on your phone's screen when you send a message to the email account? How long has this been happening? Are you viewing this issue when sending messages to a specific email account or is it happening when sending messages to multiple email accounts? RobertC_VZW
I have just noticed this issue a few months ago. I have sent a message to
at least two email accounts and the display name shows up for both emails.
On May 2, 2017 9:12 AM, "vzw_customer_support" <firstname.lastname@example.org>
I would be puzzled if my sent messages shows a different name instead of my own information. I'll be happy to help. What is the make and model of your device? What does it exactly show instead?
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!