We have a business where we send out emails to user's cells via Gmail. We noticed that, as of Friday (2/27/20), these are not going through and we are receiving the following bounce back message in Gmail.
"554 vzw-ibgw-5003a.stratus.cloudmark.com cmsmtp ESMTP server not available - POL102 - 8s6cjAO2DjhDy"
We performed some testing and sent an email to the cell through Outlook from a Microsoft Exchange account and got the following, different message.
"Message could not be delivered to mobile.
Error: No valid recipients for this MM"
I've checked the email headers so I know that the emails are getting to the VZW servers so the issue seems to be on your side. Any constructive assistance would be greatly appreciated.
nelmorr13, to ensure we provide the right support regarding this vtext concern do you have a Business Account with Verizon Wireless?
AlanS_VZW
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