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Emails not arriving to @VZWPIX
shmuel3641
Enthusiast - Level 3
‎06-10-2021 04:08 PM

Hi since yesterday my emails that I'm forwarding to my phone are not arriving to the phone!

I see the emails in my sent folder in gmail but it ends there!

Anything that i can do to fix the issue?

34 people had this problem.
149 Replies
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Re: Emails not arriving to @VZWPIX
samson44
Enthusiast - Level 2
‎06-11-2021 02:14 PM

I have the same issue!

Emails from Gmail are being sent but never arrives to phone...

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Re: Emails not arriving to @VZWPIX
ariros24
Enthusiast - Level 2
‎06-11-2021 02:18 PM

Im struggling with the same issue since Wednesday!  

The last 2 days vzwpix and vtext are fully down.....

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Re: Emails not arriving to @VZWPIX
vzw_customer_support
Customer Service Rep
‎06-12-2021 04:31 PM

shmuel3641, we'd love to help take a closer look into this issue regarding Vtext. Please tell us, is this affecting all e-mails or only certain e-mails that you send to @vzwpix? To clarify, are you sending these messages from a personal e-mail account? If so, do you recall making any recent changes to your e-mail account? We definitely appreciate any additional information you can provide.

 

LauraF_VZW

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Re: Emails not arriving to @VZWPIX
shmuel3641
Enthusiast - Level 3
‎06-13-2021 10:58 AM

Im sending it from my gmail account and i didnt make any changes and since Wednesday im not receiving it!

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Re: Emails not arriving to @VZWPIX
vzw_customer_support
Customer Service Rep
‎06-13-2021 11:05 AM

shmuel3641, it is odd to hear that this is occurring. Do you have another email address to test out to see if it sends from that one (not your Gmail one)? Does the same thing occur?

 

ChristineK_VZW

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Re: Emails not arriving to @VZWPIX
shmuel3641
Enthusiast - Level 3
‎06-13-2021 11:07 AM

YES! I tried with a few emails and on a few verizon phone numbers.....

I asked around and my friends do have the same issue...

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Re: Emails not arriving to @VZWPIX
vzw_customer_support
Customer Service Rep
‎06-13-2021 02:25 PM

samson44, we want to make sure you are receiving all of your important emails. let's continue to investigate. When did this start? Are you able to access all of your emails from a computer? Which email application are you using? Also, may we have the Make/Model of your device? 

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Re: Emails not arriving to @VZWPIX
samson44
Enthusiast - Level 2
‎06-13-2021 03:41 PM

Since Wednesday...

Im actually receiving emails now that has been sent out 3 days ago! 

And its for sure a issue with Verizon as i noticed a lot of complains here on the forums about this issue! 

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Re: Emails not arriving to @VZWPIX
shmuel3641
Enthusiast - Level 3
‎06-14-2021 09:10 AM

There was a temporary problem delivering your message to [email address removed per the Verizon Terms of Service] Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.

 

The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [vrz-mms.mx.a.cloudfilter.net. 35.169.108.175: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - soeElUSwigL3j - POL109E - too many sessions from 209.85.210.181 ] [vrz-mms.mx.a.cloudfilter.net. 52.37.233.84: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - soerlDOZAAttk - POL109E - too many sessions from 209.85.210.176 ] [vrz-mms.mx.a.cloudfilter.net. 34.206.23.195: unable to read banner] [vrz-mms.mx.a.cloudfilter.net. 52.33.196.155: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - sofGlEL9lGcES - POL109E - too many sessions from 209.85.210.182 ] [smtpin01-mms.vzw.a.cloudfilter.net. 35.169.108.175: 421 vrz-ibgw-5003a.ext.cloudfilter.net cmsmtp Connection refused - sofYlCCprsiZs - POL109E - too many sessions from 209.85.210.179 ] [smtpin01-mms.vzw.a.cloudfilter.net. 34.206.23.195: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - softlUZnogL3j - POL109E - too many sessions from 209.85.210.181 ] [smtpin02-mms.vzw.a.cloudfilter.net. 52.37.233.84: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - sogblEQ5UGcES - POL109E - too many sessions from 209.85.210.169 ] [smtpin02-mms.vzw.a.cloudfilter.net. 52.33.196.155: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - sogolER21GcES - POL109E - too many sessions from 209.85.210.176 ]