Re: Emails not arriving to @VZWPIX
shmuel3641
Enthusiast - Level 3

Im getting sick!! why is nobody here caring to fix the issue?

Re: Emails not arriving to @VZWPIX
samson44
Enthusiast - Level 2

Any plans to fix the issue?

Did you locate the issue already?

I'm having the same issue but with @Vtext
TimPa
Enthusiast - Level 1

Sending to @VTEXT fails for us, we used @vzpix successfully, but wed don't know if it will be reliable or not.

Our senders are from various addresses, both Gmail, and Microsoft addresses .  The recipients vary.

Re: Emails not arriving to @VZWPIX
vzw_customer_support
Customer Service Rep

I am sorry for the delay in the messages,  samson44. Has the functionality returned to normal at this time? What messaging application are you using?  

Re: Emails not arriving to @VZWPIX
samson44
Enthusiast - Level 2

NO!! Im using Gmail to @vzwpix, or to @VTEXT. and i tried to send to multiple phone numbers and multiple devices.

 

Please take care of it, the issue is from verizon's end.... its taking already to long!

Re: Emails not arriving to @VZWPIX
elya500
Enthusiast - Level 1

everyone that I'm asking which is using Verizon have the same issue, asked a lot of Verizon clients 

if there is no response from Verizon we will have to switch phone service.

@vzw_customer_support  is there any time frame when this will be fixed ?

 

Looking forward for a fast reply.

Re: Emails not arriving to @VZWPIX
4oldman
Contributor - Level 1

I am having the same issue sending text from Gmail to a verizon number.  Same error messages as the other poster, and you click for 'more information' and it doesn't work.  I was wondering if this is a Google Workspace error, since that just started up.

Re: Emails not arriving to @VZWPIX
jav6
Champion - Level 3

@elya500 wrote:

everyone that I'm asking which is using Verizon have the same issue, asked a lot of Verizon clients 

if there is no response from Verizon we will have to switch phone service.

@vzw_customer_support  is there any time frame when this will be fixed ?

 

Looking forward for a fast reply.


Have you opened a case with Google/Gmail support?  I sent messages from my Comcast.net account to both vtext and vzwpix, received immediately on my phone with NO issues.  Yes, from my Gmail account it fails or is delayed (haven't received them yet). Appears it might be a Google Mail issue or should be troubleshot from that angle first.

...Just another VZW customer...trying to offer some assistance...
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Re: Emails not arriving to @VZWPIX
MrPos
Enthusiast - Level 2

I'm getting the same message!

Re: Emails not arriving to @VZWPIX
MrPos
Enthusiast - Level 2

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [vrz-mms.mx.a.cloudfilter.net. 34.206.23.195: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tU5IlQACMgL3j - POL109E - too many sessions from 209.85.166.50 ] [vrz-mms.mx.a.cloudfilter.net. 52.33.196.155: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - tU5MlCELbAttk - POL109E - too many sessions from 209.85.166.41 ] [vrz-mms.mx.a.cloudfilter.net. 52.37.233.84: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - tU5PlvNFizLLo - POL109E - too many sessions from 209.85.166.43 ] [vrz-mms.mx.a.cloudfilter.net. 35.169.108.175: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tU5SlQB40gL3j - POL109E - too many sessions from 209.85.166.46 ] [smtpin02-mms.vzw.a.cloudfilter.net. 52.33.196.155: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - tU5YlvNtkzLLo - POL109E - too many sessions from 209.85.166.48 ] [smtpin02-mms.vzw.a.cloudfilter.net. 52.37.233.84: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - tU5clCFdKAttk - POL109E - too many sessions from 209.85.166.41 ] [smtpin01-mms.vzw.a.cloudfilter.net. 34.206.23.195: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tU5elQBvhgL3j - POL109E - too many sessions from 209.85.166.51 ] [smtpin01-mms.vzw.a.cloudfilter.net. 35.169.108.175: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tU5jlQCKdgL3j - POL109E - too many sessions from 209.85.166.47 ]