Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Enlighten video text messages = GREEN

Since I did the update on the operating system all my video text messages play green.  You can hear the sounds in the background but only see green.  I called Verizon and have found out the manufacturer needs to issue a patch.  That's been 2 months.  How long will this take?  I have a phone that doesn't work properly.  Has anyone else had this problem?

Labels (1)
Re: Enlighten video text messages = GREEN
Verizon Employee

Hello ramairlover! I wanted to let you know that your concerns have been relayed to our Product Review team for investigation. Thanks for sharing your experiences!