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Error creating group
uncw71
Member

I am getting an error message when I try to save a group.

An unexpected error has occurred. NumberParseException Could not interpret numbers after plus sign

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Re: Error creating group
vzw_customer_support
Customer Support

UNCW71, Making sure we put a stop to this error message is a must. Is this the first time you had any problems saving a group? Are these all numbers you are saving in a group or do some contacts contain emails only?

 

JoeyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Error creating group
LynnElizabethInterior

Are these groups for group messages on MyVerizon website.  I was just told I can't send (or worse) reply to group messages.  Does it matter that I have a prepaid plan?

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Re: Error creating group
vzw_customer_support
Customer Support

mosborn29681,

We want you to be able to use your Message +. You are absolutely able to use this feature with a prepaid plan. When you receive this error message, do any of the contacts that are part of the group start with a plus sign?

 

JosephT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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