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Every time i send a text, my old number keeps appearing?
LALONIJO
Member

I changed my phone number, and now when I send a text, it automatically makes it a group message with my old phone number.

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Re: Every time i send a text, my old number keeps appearing?
jav6
Sr. Member

What make/model device are you using messaging services on?  What text messaging service/app are you using?

...Just another VZW customer...trying to offer some assistance...
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Re: Every time i send a text, my old number keeps appearing?
vzw_customer_support
Customer Support

LALONIJO, keeping you connected with your new number is our main priority. jav6 noted some great questions. As a supplement, I would also like to ask, how did you go about changing your mobile number? Although your old number shows, are you able to send and receive text successfully? What phone number shows when you make a phone call? 

 

JaimeG_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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