False advertisement
Enthusiast - Level 1

I received a text message from Verizon reading “VZ MSG: Hi *****! Your iPhone XS is worth $800. Get iPhone 14 128GB on us when you upgrade and trade it in. No plan change needed. Limited time only. Visit m.vzw.com/iPhone14-Promo (data charges may apply). Add'l terms & trade-in conditions apply. Reply "X" to stop msgs.” I took time out of my day to go to Verizon just to be immediately told that I need to “change my plan to an unlimited one” after the text message clearly states otherwise. This is such a misleading business practice, shame on you! I’m sure others are just as sick of your false advertisements. 

Re: False advertisement
Customer Service Rep

Hello Wes990, thank you for contacting us. We're concerned to learn about your situation, and we'd love to help! What happens when you click on the link that you got in that text about the limited time promotion?