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Fitbit Luxe not displaying text message
butercolum7
Member

I just got the Fitbit Luxe for Christmas and can't see my text messages from the message+ on it.  The Fitbit just shows I have a new message but will not display the message.  I have a LG Q7 thinq.  Is there a resolution?

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Re: Fitbit Luxe not displaying text message
vzw_customer_support
Customer Support

We know being able to see all of your messages and get new notifications through your new Fitbit Luxe, butercolum7. The Fitbit will only display the new message, but has limited options compared to a smartwatch. Do the notifications come through the same way if you use the Android Messages app instead of Verizon Message+? If they appear the same on your new Fitbit, this is the most the device can display while connected to your phone. *Zaak

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Re: Fitbit Luxe not displaying text message
butercolum7
Member

When I use the standard messaging app on my Android phone, I can read the messages.  It is the Message+ app that will not display the message.

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Re: Fitbit Luxe not displaying text message
vzw_customer_support
Customer Support

We can resolve this. Please reach out over any of these Verizon Wireless support services. 
https://www.verizon.com/support/contact-us/#mobile -David

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