Fix for crashing message +
Tmobilechap
Enthusiast - Level 2

Same issue here. Tried reboot, safe mode, uninstall/reinstall. Nothing worked.

On android, go to google play store, click the 3 bars in upper left go to my apps and games, click message plus.

On the next screen click uninstall and it will ask if you want to uninstall all updates for the message plus app. Say yes and it will work fine.

All message threads will be intact and your message + app will be the original stock version, but it will work

58 Replies
_Goo_
Enthusiast - Level 1

Doesn't work!

Ztef
Enthusiast - Level 1

Mine doesn't give me the option to uninstall updates only.  So this fix does not work on an S10plus

Tmobilechap
Enthusiast - Level 2

Play store didnt give you that option?

Tamas6349
Enthusiast - Level 2

I'm not getting the option to uninstall updates either on my s9+, just uninstall the app itself. 

Tmobilechap
Enthusiast - Level 2

The button in the play store says just "uninstall" only after you click it will it say uninstall all updates etc

Tamas6349
Enthusiast - Level 2

All I get is "Do you want to uninstall this app?" 

lekaye1
Newbie

When I click the uninstall button it does not give any option other than uninstall the app - nothing about uninstalling updates. If I uninstall the app and reinstall, will all my messages be gone?

0 Likes
BuckeyeDefender
Enthusiast - Level 1

Same here on S9

0 Likes
Slick120746
Enthusiast - Level 1

Go back to using Samsung msg as the default until they fix the issue ...note 9 works fine

0 Likes
Slick120746
Enthusiast - Level 1

Go back to using your default message method and avoid the Verizon one until they get it fixed 

rgardner1231
Enthusiast - Level 2

I did not have the option to uninstall updates either.  But I went ahead and did the uninstall and reinstall anyway.  The app is working again after doing that.  Makes no sense to me.

0 Likes
Tamas6349
Enthusiast - Level 2

@rgardner1231 wrote:

I did not have the option to uninstall updates either.  But I went ahead and did the uninstall and reinstall anyway.  The app is working again after doing that.  Makes no sense to me.


Did your messages save after uninstalling? 

0 Likes
Adam22
Newbie

I just did this and it worked fine, all previous text messages came back with pictures and all. Moto z3 with Android 9.

0 Likes
Linkin1
Enthusiast - Level 2

What did you do?  Everything came back to normal?  I need myhrvold message asnits from my ex and they are important for court.  

0 Likes
LamarOnBass
Newbie

Were all your messages still intact after you reinstalled the app?

0 Likes
nlbrenner
Enthusiast - Level 2

Yes, thankfully my messages were intact

0 Likes
Verizngrl3
Newbie

My messages saved but I'm back to a way older version... now all of my recent texts are doubling.  UGH

0 Likes
Ashley9002
Enthusiast - Level 1

Yes, mine did

0 Likes
Tmobilechap
Enthusiast - Level 2

My default samsung messaging app didnt work on my note 5. The fix i posted only thing that worked

0 Likes
nlbrenner
Enthusiast - Level 2

What can I say? I love you, I love you, I love you, I am forever grateful it seems to have worked on my LG v20. Bless you and have a good night!!!!!